Effective Date: 1 January 2025

Welcome to KALQ1 Store! This Privacy Policy explains how KALQ1 Store (“we,” “us,” “our,” or the “Site”) collects, uses, and shares your personal information when you visit our website, shop with us, or otherwise interact with our services (collectively, the “Services”). By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Services.

We are committed to protecting your privacy and ensuring transparency in how we handle your data.

What Information We Collect

1. Information You Provide Directly When you engage with our Services, you may provide:
   • Personal Details: Name, address, email, phone number.
   • Order Details: Billing and shipping information, payment confirmation.
   • Account Information: Login credentials and security questions.
   • Customer Support Data: Messages or inquiries submitted through our contact channels.
2. Information Collected Automatically We use cookies and similar technologies to collect certain data automatically, including:
   • Device and Browser Data: IP address, device type, operating system, browser type.
   • Usage Patterns: Pages visited, time spent on the site, and interactions with the Services.
3. Information from Third Parties We may receive information from:
   • Payment processors to confirm transactions.
   • Delivery partners to fulfill orders.
   • Marketing platforms to improve our campaigns.

How We Use Your Information

We collect and use your data for purposes such as:

• Order Fulfillment: To process payments, deliver products, and handle returns or exchanges.
• Customer Support: To respond to inquiries and provide assistance.
• Personalization: To enhance your shopping experience and tailor our communications.
• Marketing: To send you updates, promotions, and advertisements aligned with your preferences.
• Security: To prevent fraud, ensure account safety, and maintain the integrity of our Services.

How We Share Your Information

We share your information with trusted partners for legitimate purposes, including:

• Service Providers: Vendors handling payment processing, shipping, and customer support.
• Marketing Partners: Platforms assisting with targeted ads and promotions.
• Legal and Compliance Reasons: When required by law or necessary to protect our rights.

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze website performance, and deliver personalized ads. You can manage your cookie preferences through your browser settings, but disabling cookies may affect certain functionalities of the Services.

Your Rights

Depending on your location, you may have the following rights:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of your data, subject to legal obligations.
• Opting out of marketing communications.

To exercise these rights, please contact us using the details below.

Data Retention

We retain your data as long as necessary for business or legal purposes, including to complete transactions, comply with regulations, or resolve disputes.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children.

International Users

If you access our Services from outside your country of residence, your information may be transferred to servers in other jurisdictions. By using our Services, you consent to such transfers.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Effective Date.” We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@kalq1.store