Return and Refund Policy
Our Return and Replacement Policy was last updated on 01 January 2025.
Thank you for shopping at kalq1.store.
If you are not completely satisfied with a purchase, we encourage you to review our policy on refunds and returns.
The following terms apply to any products purchased from us.
Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings defined in the conditions below. These definitions apply whether the words appear in singular or plural form.
Definitions
For the purposes of this Refund Policy:
- Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to KALQ1 Store.
- Goods refers to the items offered for sale on our Website.
- Orders means a request by you to purchase Goods from us.
- Website refers to kalq1.store, accessible from https://kalq1.store.
- You means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website.
Your Order Cancellation Rights
You are entitled to cancel your order within 24 hours of purchase without providing any reason.
To exercise your right of cancellation, please inform us by:
- Email: support@kalq1.store
We will process your refund no later than 14 days after receiving the returned Goods. Refunds will be made using the same payment method as the original purchase, without any additional fees.